Shopping Guide
About Delivery & Shipping Costs
For Hokkaido, Honshu, Shikoku, Kyushu and Okinawa
| Total of Three Sides of Package Size | Hokkaido・Honshu・Shikoku・Kyushu・Okinawa (Free Shipping for Orders Over ¥11,000) |
|||||
| Hokkaido | Tohoku | Kanto・Shinetsu | Hokuriku・Tokai・ Kinki・Chugoku・Shikoku |
Kyushu | Okinawa | |
| Size 60 | 1,600 | 1,100 | 900 | 800 | 900 | 1,300 |
| Size 80 | 1,900 | 1,300 | 1,200 | 1,100 | 1,200 | 1,700 |
| Size 100 | 2,200 | 1,600 | 1,500 | 1,400 | 1,500 | 2,000 |
| Size 120 | 2,500 | 1,900 | 1,800 | 1,700 | 1,800 | 2,300 |
| Size 140 | 2,900 | 2,300 | 2,100 | 2,000 | 2,100 | 2,700 |
| Size 160 | 3,200 | 2,600 | 2,400 | 2,300 | 2,400 | 3,000 |
| Size 170 | 4,900 | 3,700 | 3,500 | 2,900 | 3,500 | 4,200 |
For Remote Islands, and Overseas
| Total of Three Sides of Package Size | Remote Islands | Overseas |
| Size 60 | Separate Estimate | Separate Estimate |
| Size 80 | ||
| Size 100 | ||
| Size 120 | ||
| Size 140 | ||
| Size 160 | ||
| Size 170 |
※If you purchase more than one item, we may ship them together.
※For deliveries to Hokkaido and Okinawa, if you purchase more than two items, we can combine multiple products to reduce shipping costs. We will send you an email after your order is confirmed to inform you.
※The shipping cost may vary depending on the weight and quantity of the items. In such cases, we will send you an email after your order is confirmed to inform you.
※Please note that shipping costs may vary by region and the number of items ordered.
※Orders placed on weekends and holidays will be shipped on Monday or the next business day.
※For bank transfers, the order will be shipped after payment confirmation.
About Payment Methods
Payment Methods
Credit Card Payment
Cash on Delivery
Bank Transfer
Bank Transfer
[Bank Account Information]
Nanto Bank, Jingumae Branch, Ordinary Account No. 2218392
Account Holder: Kabushiki Gaisha ViLab
Cash on Delivery (Yu-Pack Only)
[Cash on Delivery]
COD Fee※1：
¥290 (tax included)
Remittance Fee※2：
Less than ¥50,000 – ¥220 (tax included)
¥50,000 and over – ¥440 (tax included)
Please pay the delivery person the total amount (product price, shipping fee, COD fee※1, remittance fee※2) upon product arrival.
※Please note that the COD fee※1 will be an additional charge.
※The remittance fee※2 will also be an additional charge.
※We will start preparing for shipment after receiving your order.
※If the total number of items is between 1 and 5, delivery will be via Letter Pack Plus.
※Please note that payment by COD is not available for deliveries made with Letter Pack Plus.
About Returns
Defective Products
After returning the product via freight collect, it can be exchanged for a good one or refunded as per your request.
Return Deadline
Within 7 days from delivery (can be extended up to 14 days with email communication).
Return Shipping
We do not accept returns or exchanges due to customer convenience. However, if the return is due to unavoidable circumstances, the return shipping will be at the customer’s expense.
Please check our refund and return policy for more details on returns.